Our waiter was very good. He anticipated our every need. Kept our table clean and organized. He kept the meal flowing from one event to the next.... Seamlessly and without disturbing our personal conversation. He made the meal all about us! With little fan fare to himself. Selfless and very much appreciated.4/20/2013 10:05:25 AM
Service was slow but good. Very friendly and accomodating folk4/19/2013 12:14:39 AM
Keith was a great server, food was delicious. Scallops and steak were both very tender.4/16/2013 10:21:29 PM
It's unusual for a restaurant not to offer a baked potato with the dinner meal--fries or mashed potatoes were the only choice. The bread was extraordinarily salty and we could not eat it (olive bread). If you are in the dinning room, you cannot order food from the bar menu, which doesn't make sense as the two are next to each other.4/1/2013 10:18:15 AM
great food,much better than i imagined. lovely ambience,great service3/30/2013 2:09:44 PM
Amazing food!3/16/2013 12:13:57 AM
1) I made a reservation and they didn't have it when we arrived, 2) The service was extremely slow despite our table being only 1 of about 4 at first (more came later), although there was a private party in the bar area, 3) The wine glasses on our black shiny table were horrendously spotted and the replacements weren't much better, 4) When mentioning what was clearly a bite taken out of a piece of bread in the second of our baskets, the explanation was that the way the bread is made and its softness, it was simply broken off; hmmmm, we didn't buy that!, 5) I ordered soup and never received it, 6) I asked for a salad from the day's special offer and did receive it, but was charged an overpriced $6 for it, 7) my party all work in hospitality and we would have left more gratuity, but the server automatically added it, didn't circle it on the bill and didn't mention he had - which is not stated should be the case on the Restaurant.com certificate, only that we should tip on the original amount, which of course is expected; automatically adding gratuity is presumptuous and rude for a party of 3. For a party of 6 or more, okay, but for 3?!? Because of this unfortunate experience, we won't be going back!3/14/2013 4:09:26 PM
An amazing evening. From the time we walked in, late for our reservation, we were treated so nicely. Ben was very attentive to our needs but not hovering. I do not like restaurants where servers come and reel off their name, I'll be your server tonight, etc. It sounds so phony so this was a wonderful change. We were seated at a table near the fireplace. We each had a cocktail, soup and the small filet. It was cooked just right, very tender and tasty with bacon and a special sauce. It was served with a vegetable and yummy chunky mashed potatoes and a basket of good bread and butter.
We are both older and cannot eat large steaks so this was perfect. For desert, we shared a creme brulee which was delightfully creamy. I have seen some reviews that say it is overpriced. I disagree. Comparing it to Ruth Chris or Sullivan's where all sides are extra and pricey I feel this was a bargain: $100.00 dinner for two for $ 50.00. The manager brought us each a cornbread hush puppy served on a nice plate, compliments of the house to say 'welcome'. Cozy ambiance, great food and service plus free valet parking. We loved it.3/3/2013 10:09:50 PM
Food was adequate. Soup was amazing and the flank steak special was good except there were some rubbery 'tube looking' pieces inside of the steak. Would have been nice if the chef had removed the rubbery gross pieces so I didn't have to bite into them. Wasn't impressed with the steak tips in the mushroom pasta, however the sauce was good. Asparagus side was good, except our server, Dawn, forgot it and came out 10 minutes into our meal, rushed and late. Couldn't bite through the stems towards the ends because it wasn't cooked through.
Service was definitely below par for a place like this. Our server's name was Dawn and she was not personable at all. Service was way too slow for the entire dinner. We waited 10 minutes to be greeted and an 20 additional minutes after our plates were cleared to process our check. She dropped us the wrong check that clearly belonged to the only other table in the restaurant by that point. When we waited yet another 10 minutes to get our actual check, I noticed yet another mistake. She already had applied a 20% gratuity on our check and my credit card was already processed! I caught it as I was calculating a tip when I was signing my credit card receipt.
It really left a bad taste in my mouth. As a server myself, I know the tricks servers try and pull to make sure they earn 20%. It is no accident when gratuity gets added to a party of 2. I would have left 20% anyways, but she didn't even leave me that option.
It was almost as if she thought we wouldn't tip appropriately because of the Restaurant.com $25 coupon that I purchased. So she added herself 20% automatically thinking we wouldn't notice and maybe even leave more.
I might try and go here one more time, but the service has to impress me more or I'm never dining here again.2/27/2013 12:10:27 AM
Very tasty salad and pasta dishes delightful ambiance.2/20/2013 10:15:16 PM
VERY OVERPRICED MENU FOR THE QUALITY OF FOOD SERVED. VERY MEDIOCRE MEAL. MEAT INITIALLY CAME OUT COLD, ACCOMPANIMENTS WERE MISSING. SERVICE WAS SPOTTY.2/15/2013 12:16:55 PM
Our experience wasn't bad, but it wasn't great or special either. The food was pretty good, except the cobbler for dessert seemed to pick up the iron from the cast iron and tasted metallic. It was good, but a glass dish would have made it more enjoyable. The filet was awesome. I loved the unique sauce on it. Sea bass was good too. I wasn't a big fan of facing a wall, instead of being able to people watch. The bar and larger groups made it too loud mixed with longer tables we found it hard to have an intimate date night. I assume on a less busy night it could be a more magical experience, but sinne we are 35min away we likely wouldn't return even though there wasn't really anything that was bad enough to deter us and the food was tasty, it just wasn't awesome enough to warrant the drive and price combo.2/15/2013 12:14:45 PM
Great service, food and atmosphere.2/2/2013 6:02:00 PM
Great atmospher-service & food1/28/2013 7:59:01 PM
We went around 5 pm so it wasn't busy at the time. We had the best service along with the best food! The manager even came over to our table to congratulate us on our anniversary and took pictures for us.1/28/2013 11:52:38 AM
Fantastic atmosphere with valet Downtown!!! Very nice!..1/24/2013 11:53:20 PM
The whole meal was superb! We had escargot and salads then ribeye and filet. Cooked to perfection! Our waiter was very friendly even though we were the last ones left in the dining room and they were getting ready to close. What a classy place...we will be back!1/22/2013 9:59:08 AM
The food was average to poor, however the service was great.1/22/2013 7:36:06 AM
The server was excellent1/21/2013 7:15:05 PM
Fabulous food in a lovely setting. GO.1/21/2013 4:29:07 AM
Randolph's is a favorite of mine!1/20/2013 6:45:11 PM
Our waitress told us about the happy hour, it resulted in us ordering 4 glasses of wine we may not have other wise.1/20/2013 4:29:03 AM