Our server, Dee, had very good customer service skills. My 11 yr old son even said, she is very good and has a lot of patience. The atmosphere was good.
5/18/2013 12:08:49 PM
Great Service!!! AMAZING FOOD!
5/11/2013 4:08:27 PM
The waiter was a little unprofessional, but the food was very good.
5/4/2013 2:11:02 PM
Food & service were both excellent! Wlll definitely go back.
4/27/2013 6:04:32 PM
We ordered a variety of food, burgers, flat bread, sandwiches, everyone left happy.
4/21/2013 8:12:48 PM
The BBQ Ribs were good, and the service was excellent.
4/10/2013 8:11:39 AM
Waitress was very efficient and nice
4/2/2013 10:22:22 PM
Loved the lunch buffet! Only came because served both lunch and breakfast and was pleasantly surprised!
3/30/2013 8:04:01 AM
food was great!
3/24/2013 10:25:37 PM
The salad bar needed to be restocked. Only 1 soup was offered and it was a creamed soup. It was very cold in the restaurant as the vent was blowing cold air as a result your food got cold quickly.the rolls were very good.
3/21/2013 10:10:38 AM
The food was quite good. However, only one side dish came with an entree (meat or fish). You could order another side dish like potato or veggies for $2.50. Most good restaurants give you two side dishes with the meat or fish you order.
3/21/2013 12:08:06 AM
We did the Seafood Buffet and it was very good. The quality of food served ( for the price)was better then what we expected. All seven people were satified.
3/16/2013 12:22:33 PM
The calamari appetizer was terrible, sory I ordered it. "Food Quantity" was very little, for prices charged. Also they automaticly charge 18% gratuity.... I dont like that. They said that the gratuity charge was YOUR idea ? There was an overcharge mistake for dessert, we had that fixed. Honestly, I would not go back.
2/18/2013 2:13:06 PM
Wish they had some cheaper food items for kids over 12 years, but under 18 years. My girls are tiny eaters, but the bill really adds up when you want a dinner not a burger or sandwich. They opted for pasta. I really like it there.
2/17/2013 12:20:32 PM
Only one server on friday. Food was great.drink prices awesome.
2/16/2013 3:30:28 AM
Creat servers.. amazing food!!
2/15/2013 4:20:26 PM
Very clean and welcoming business
1/28/2013 1:57:58 PM
Potatoes lacked flavor, veggie omelet was fresh & good.
Over easy eggs were cold.
1/20/2013 12:15:56 PM
Great food and service. Steaks were very decent, but the grilled veggie sides were a notch above other places in their price range. Chicken rice soup was also best I've ever had.
1/16/2013 6:28:13 PM
Dawn was wonderful, as always. She has such a great personality and always makes us feel very welcome at Albertos!!
1/9/2013 1:24:24 AM
food was average
1/8/2013 3:10:52 PM
Everyone in the party of 5 adults (plus our 3 y.o. girl) enjoyed their meals. Everything came out in timely fashion & was appropriately hot & delicious. The two things that rubbed me wrong were:
1--I was not aware that the restaurant was situated as part of the hotel. Maybe I wasn't paying attention, but if I'd realized, I think we might have picked the Ale House up the road.
2--The most bothersome of the experience was the checkout. I clearly placed the $50 Restaurant.com voucher under the bill, denoted the change ON the bill & when it came back to me the payment was processed without reflecting the $50 savings. I had to ask the server (as she was walking away) if the voucher had not worked. This of course is a bit gauling, because when it comes to the bill, the customer wants to just get it over with & have no discussion. However, this scenario meant that I HAD to say something in the middle of dinner conversation drawing attention to the fact that I had a coupon. How embarrasing. If I'd thought about it I would've adjusted the 20% tip downward...but like I said, I just wanted it to be done & go away.
Otherwise the culinary experience was delightful.
1/7/2013 10:12:13 PM
Great food !!!!
12/11/2012 5:00:23 AM
staff was great as usual-ribs were delicious
12/10/2012 6:23:35 AM
Alex and all the staff were superb. We had the breakfast buffet which was a great deal but even better since they accepted r.com. Real bargain and no shortcuts...custom made omlettes or any eggs, waffles, plenty fresh fruit and prime rib too.
12/4/2012 5:37:39 AM
Our server Alex was amazing. Very polite and friendly he treated us like family.
11/30/2012 5:04:05 AM