The rotisserie chicken was wonderful. The cilantro rice was good. The tamale & the sauces must be an aquired taste.
5/23/2013 10:05:11 PM
food was tasty, good sized portions
5/22/2013 10:17:58 PM
Food was just adequate..very salty and was not really fresh. Chicken was so well done and dry. They charged us $2.25 for 3 small little dinner rolls...
5/17/2013 8:17:42 PM
Restaurant is very small and very busy; therefore, it is difficult for the wait staff to be as attentive as a larger restaurant with more staff
5/12/2013 8:35:04 PM
My wife and I totally enjoyed our entire experience this evening - the food was amazing and we would highly recommend them to every one
5/9/2013 10:25:30 PM
Terrible service. Things we requested were not brought by our waitress (drinks, dessert, napkins) and we were not asked how our food was.
5/9/2013 10:20:07 AM
AMAZING food! although they were out of a couple of our favorite dishes (fried yuca and cauza), the menu offers enough alternatives and it was a good excuse to try something new!
5/7/2013 12:08:33 AM
I had called ahead to check on the hours, and asked if they could feed 9 of us in 1 hours. They said no problem and were ready for us when we came.
5/6/2013 4:22:39 PM
Food was tasty and fresh. Staff was polite and friendly.
5/6/2013 8:35:35 AM
Great Service and food.
4/28/2013 12:10:24 AM
The food is OUT OF THIS WORLD! The atmosphere is geared more towards "pick-up," but the smallness is cozy for a couple of people to have a quiet snack or meal. If it's busy, the waitstaff can be a little slow.
4/23/2013 8:09:25 AM
Great flavors, generous portions, cilantro rice is a must!
4/13/2013 8:39:15 PM
unique spices added to food not too hot but enough to perk up ur taste buds
4/12/2013 12:15:15 AM
The food was excellent! The atmosphere was surprisingly a casual, fast food environment, thus the 4 instead of a 5. The menu has extensive choices, service was great!
4/7/2013 12:23:36 PM
great food, we went early eveing so it was quiet. business was picking up when we left.
chicken was tasty and pork was nicely cooked.
4/1/2013 6:14:33 PM
The service was a little slow.
3/31/2013 10:18:21 AM
Huge portions! Authentic food. Friendly server.
3/28/2013 8:05:20 AM
Genaro's is great everything is delicious. The Souppp is amazing and the best chicken sandwiches I every had. They also have home made desserts!!
3/25/2013 10:10:59 AM
Short staffed. Ink drawing on waitress's hand question of good hand washing. Mischarged the order but after 3 people was able to get corrected. A waitress seated another group and took their order while standing over trash(bottle, napkins from the prior party)-Not as neat- score was 94- I have to question if understaffed this happens what is going on in the kitchen.
The food taste consistent and arrives hot. Our favorite waitress wasn't there and there new faces working. It was an off day and since Genero's is our favorite chix I hope the score goes up and the staff is better trained to handle busy shifts.
3/23/2013 4:01:31 PM
Great food, AWFUL service...very SLOOOOOOOOW and inattentive.
3/18/2013 10:12:03 PM
Most awesome flavorful and unique cuisine yet to have in the Charlotte area.
3/9/2013 6:12:34 PM
The food is awesome. The service was very good.
3/8/2013 8:13:54 AM