Bruno's is rated 3.5 out of 5 by 4.
Rated 4 out of 5 by shari k from the people were lovely and chatting and just all and all nice people, I felt right at home.
Date published: 2017-10-30
Rated 2 out of 5 by Sue S from The young woman at the order desk needs some lessons in how to interact in a business that relies on customer service for repeat business. She never smiled once, made no eye contact, even when I playfully said, "Give us a smile!" when she handed me the menus which prompted her to scowl even more. When I paid after ordering at the counter, I smiled and said, "I'll tip if you give me a smile!" which prompted her to scowl even more. Finally, when I first arrived, I took the table for two rather than the one for one (the only tables left, right next to each other) and I told her that my husband would be joining me in just a minute or two. Then I realized that I'd left a coupon in my car and I told her I was going to my car to get a coupon but I'd be right back and my husband would be there in a minute--he was just parking his car. When I returned not even two minutes later, a lone person was sitting at our "double" table and we were forced to squeeze uncomfortably on 3' of bench at the tiny single table in the corner (other customers had taken the table's chair). I said to the counter person, "I said I was coming right back and my husband was coming!" She just scowled with great apathy and no response. We watched her interacting with others as we ate and she was the same way with them. On the other hand, the person who regularly came out of the kitchen to help serve items was jovial, smiling, and friendly. Do something about the young woman at the counter--she lost you our repeat business.
Date published: 2017-08-21
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Minimum purchase of $20 at restaurant, Mon-Thurs. Minimum purchase of $30 on Fri-Sun.