TODOS

September 20, 2024

**PLEASE READ THE NEGATIVE GOOGLE REVIEWS BEFORE DINING HERE. THEY ARE CONSISTENT** (THEFT ALERT) - I do not know if Todos has good food because I did not receive anything I could eat from Todos. I did give Todos / Doordash $25 for a Southwestern Salad via Doordash but instead, what Todos sent me was a box of shredded lettuce + a few over-ripe diced tomatoes on top. There were no black beans, avocado, cotija cheese, tortilla strips or pico de gallo. ( I requested no corn so they got that right unintentionally ) Also, the unsanitary plastic container of dressing was "dug in" to the salad making contact with my food...so even if the order was correct, I could not eat it. -This has happened to me a few times with Doordash so I will not be ordering any food through Doordash in the future. I called Todos immediately and spoke to someone that took my contact information and said he would call me back the next day and process a refund. He was defensive and could not have cared less. And, he never called me. I waited 3 days and called back last night. A different person, with the same demeanor, told me to call Doordash and hung up. I contacted Doordash and they said it's been 3 days and they can't refund me. So, Doordash and Todos stole $25 from me. There is nothing I could see on the Doordash app that states you have a small window to contact them and who would think to contact them vs. the people who actually made and delivered your food? (someone from Todos delivered). Anyone with business sense knows the correct course of action is to give an immediate refund. Especially since I have photographic evidence. Prices are double / triple from 2 years ago, yet we get less of everything we pay more for. It is absolutely critical in a time like this to make things right with patrons. I work in an industry where I interact with hundreds of people everyday. I do not like being robbed. All I can say is Todos should have done the right thing. To me, this is theft.